Month: April 2009

We are all Salespeople

Posted by on April 30, 2009

“I can’t sell”, I hear you say. Nonsense, everybody can sell. If you ever got hired, sold your car or sold yourself to another person (ie. got married or formed a relationship), you have demonstrated an ability to sell. We sell ideas to other people all the time, we just don’t see it as selling.

The role of a sales person is to find out what the customer wants rather than whether the customer wants something at all. Once this is done, a sales professional should then help the customer fill that need to the customers’ satisfaction. The principle skills a winning sales person needs are:

* Putting your customers in a receptive state of mind, making them feel at ease and unpressured.
* Showing interest in their questions or issues.
* Using opinions as selling points (both yours and theirs).
* Supplying facts and helpful information.
* Meeting objections in a positive way and never becoming defensive or aggressive.
* Agreeing with customers.
* Suggesting additional products or services.(Value adding)
* Building repeat business.

It’s important that you learn to apply these techniques, although if you use tact, friendliness, honesty and you know what you’re talking about, you’re 90% there. Not very hard when you think about it.

I know of quite a few small business people who would never consider themselves sales people but have remarkable success at selling their wares by just being themselves. Is this being a good sales person? Probably.

An old friend of mine, Steve owns a adult franchise in one of Perth’s trendier suburbs. He spent many years of his life working for a hospital. It never ceases to amaze me, and his business partner, how this “untrained” person can sell products by just being himself. He is a natural salesman.

On the days he looks after the shop instead of his partner, the results are always up compared to when he’s not there. If you were to ask him if he thought he was a good salesman he would probably say no, but the sales figures speak for themselves.

He does it by being a friendly, nice guy that loves a joke and a chat with his customers. Most of his customers would never go elsewhere because they like him. I’m sure even if he put his prices up, he would still attract the same customers because they have a relationship with him. They feel good about shopping at his store; he makes sure they do. Everybody can sell, simply use your own personality and be friendly and courteous. Treat customers the way you would like to be treated.

Top sales people make a point of remembering regular customers’ names, ensuring each time they come to the store they receive a small discount or offering other little extras like helping them to the car with their parcels. As I mentioned before with my friend, he fosters friendships with his regular customers. This fosters loyalty to the business by the customer, quite often regardless of price, because they get preferential treatment. You’ve probably had the feeling yourself when you constantly use a particular business and each time you walk in the people don’t just ask for the order.

Generally, sales people feel awkward about asking the customer for the order. These sales people will never be really successful in sales. A lot of sales are lost simply because the sales person doesn’t put the onus back on the customer to make a decision, they simply leave the whole matter up in the air which allows the potential customer to quietly move out the door without having to commit themselves to a decision. How many times do you do this? I do it all the time and think to myself, “I’m glad nobody put me under pressure, I probably would have spent money”.

This article supplied by forex trading, sales course and web design brisbane.

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Laser Hair Removal Systems

Posted by on April 12, 2009

laser-hair-removalThe laser we use at Image by Laser for laser hair removal is a genuine Polylase Alexandrite medical grade laser not an IPL, SPL, SIPL (Intense Pulsed Light). Since lasers deliver light at one specific wavelength, that which is most specific for hair, the energy that can be used is much more effective in destroying the hair follicle.

You will be more effectively treated per visit with a laser and will therefore need fewer sessions than with other light based systems.

Our Polylase laser uses a special cooling system that reduces the temperature of the skin during, and after laser {use|exposure}. Therefore, the laser hair treatment is usually less irritating and is well tolerated.

Be sure the laser hair removal treatment you choose is with a true laser and not intense pulsed light. Most clinics cannot use a genuine laser, and try to claim that intense pulsed light machine is similar in results.

This treatment is suitable for both women and men and great for people that suffer with ingrown hairs.

The requirements to own and operate lasers in Australia is highly regulated this is why we are one of a few clinics who are fully licensed. At Image by Laser our safety net to our clients is that all our Laser operators for hair removal are fully licensed and accredited by Queensland Health.

Consultations are Free…..Results Priceless. To make a booking for a free consultation, and more information including video’s on our laser hair removal website.

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United States Influences on Australian Lighting

Posted by on April 2, 2009

art-deco-lightsPowered candle brackets with wrought iron or aluminium holders and brass or timber candelabra with small individual fabric shades in imitation American colonial or mission style were common during the 1920s and 1930s. They were hung in Spanish mission or neo-colonial styled homes and also in Californian affordable homes.

It was quite often the case that different styles of light fittings were mixed in one home. The entrance hall and internal passages could have wrought iron lantern fittings either round or rectangular in shape. The dining room might have one or more American colonial style wrought iron candelabra; the lounge, French revival chandeliers; the master bedroom, a floral ceramic rococo chandelier. All these rooms may have wall sconces matching the central piece. The kid’s rooms often had English styled Arts and Crafts fittings; the bathroom a modern fitting — similarly the servants quarters — and the kitchen, fluorescent strip lighting.

By the 1950s the standard or table light had become a major centre piece in a room with the new television and blinds. Sometimes a metal standard light came incorporated in a side table or large ash tray. The background lighting was subtle. Except for the table lamps little attention was drawn to the light fittings.

Mass production churned out cheap plastic, plaster, metal and buckram lamp bases and shades. The traditional colonial designs had been replaced by a plethora of folksy designs and do-it yourself instructions on how to make ballerina lamp-shades or African and Fijian raffia shades. The style was kitsch: a multitude of designs for table lights was-available, from Russian ballerinas, Spanish matadors, Chinamen, happy Mexicans with cacti, Arabian snake trainers, African dancing girls, happy couples and leopard or tiger skins. The colours were gaudy and beautifully ugly. For football player agents and sales training options, visit digitalbrands.com.au.

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